Problem Statement
Since October 2001, an estimated 16.6% of the 1.64 million veterans from the wars in Iraq and Afghanistan have returned with Posttraumatic Stress Disorder (PTSD) (Shiner). Despite dramatic increases in the availability and quality of mental health services offered by the Department of Veterans Affairs (VA), only 58% of those 265,600 veterans have sought treatment for their disorder (Shiner). The startling gap between the need and utilization of mental health services for PTSD is unacceptable and must be addressed.
PTSD rates steadily increased in the first three years of the war. The Veterans Health Administration responded to criticism that the increase was the fault of inadequate mental health care. In November 2004 the Mental Health Strategic Plan (MHSP) implemented over 200 new initiatives to transform the system of mental health coverage (Greenberg).
Despite improvements in the availability and quality of mental health services, veterans continue to underutilize treatment due to personal and institutional barriers.